Job Description

JRN #: 2685

Ensure you read the information regarding this opportunity thoroughly before making an application.

A dynamic Miami-based family is seeking an Interiors & Hospitality Manager to lead interior service across their primary residence, yacht, Fisher Island condo, and seasonal Hamptons residence. This role oversees housekeeping, laundry, guest services, and inventory, and delivers anticipatory, top-tier service to the family and their guests. The ideal candidate is polished, discreet, and hands-on, and moves easily between boat and land. About 75% of the role will be dedicated to hospitality and interiors management, with about 25% to hands-on housekeeping.

If you're highly service-oriented and looking for an environment where you can bring best in class service and your finest touch, look no further.

KEY RESPONSIBILITIES

• Oversees and executes all interior service, including housekeeping and laundry operations
• Maintains exceptional cleanliness and presentation in all guest areas
• Manages wardrobe organization and family and guest turn-down service
• Upholds high standards of table décor, arrangements, and linen presentation
• Prepares for formal and informal dining, cocktail and food service, and events
• Coordinates seasonal décor and floral refreshes aligned with family preferences
• Handles pre-arrival setups, onboard service, and food and beverage prep
• Confirms daily guest counts before outings and onboard stays
• Supports day and weekend trips to Fisher Island and the Bahamas, including deck duties as needed
• Supervises children for safety onboard and at properties when needed
• Conducts monthly inventory of provisions, amenities, beverages, and personal care items across the yacht and Fisher Island condo
• Submits weekly order lists to the Director of Residences and tracks interior expenses
• Creates and maintains SOPs and household manuals for staff and guest preferences
• Partners with the Captain and Director of Residences on provision checklists, vessel readiness, and seasonal transitions
• Oversee housekeeping at Fisher Island and join marina downtime deep cleans

QUALIFICATIONS

• Experience as a Chief Stew, Interiors Manager, Butler or 5 star hotel
• Strong knowledge of formal service, table settings, florals, and wardrobe care
• Highly detail oriented, maintains estates and yacht to highest standards
• Strong experience with inventory and expense tracking
• Experience developing SOPs, checklists and spreadsheets to optimize standards and workflow
• Discreet, professional, and trustworthy
• First class housekeeping and organizational skills
• Demonstrates perfect balance professionalism and personable nature, naturally comfortable in "front-of-house" role
• Provides five star service as everyday north star
• Comfortable working aboard, with children, and on weekend boat days

Location: Miami, FL (August to June) and Hamptons (June to August)

Compensation: 100-120k base; discretionary seasonal and annual bonus; 10 days PTO, health benefits, 401(k)

Schedule: Typically Wednesday-Sunday; Friday-Sunday are often boat days

Pocketbook Agency is acting solely as a recruiting and placement firm for this position and is not the employer of record for this role unless otherwise explicitly stated. All hiring decisions, compensation, benefits, and employment terms are determined by the client employer. xhyhwjd By applying, you acknowledge that submission of an application does not guarantee placement or employment.

Pocketbook Agency is an equal opportunity recruiting firm and does not discriminate in its recruiting, screening, or placement practices based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

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