Job Description

Airline Customer Service Representative (Korean/Japanese Language) $20/hr

Customer Service

Honolulu, HI • Part-Time

Hallmark Aviation is seeking customer service agents to provide exceptional service to our world class international airlines at HNL Airport.

We are in need of multi-lingual speakers for a prestigious international airline!!!

Job Duties

• Perform a broad range of duties depending on location and service demands while delivering a high quality product
• Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
• Constant passenger & crew interaction
• Operate jet bridge
• Resolve issues with flight activity to ensure on-time departure
• Some cash handling transactions, manifests, and labeling

Skills

• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a fast-paced environment
• Bilingual speakers needed.

Environmental Conditions:

• Involves continuous people interaction and exposure to aircraft sounds

Required Skills

Basic Requirements

• At least 18 years old, with a high school diploma or G.E.D.
• English proficient, other languages may be required
• Basic math skills: adding, subtracting, division, and multiplying
• Computer literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

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